Free Shipping on orders with non-bullion items
over 350AUD (AUS) | 900AUD (INTL)!
Refunds & Returns
Orders can be cancelled for a full refund if:
You let us know by Whatsapp, email or phone call within 2 hours of purchasing.
The goods haven’t been sent or packaged.
The order doesn’t contain bullion.
If goods have been sent, change of mind refunds will be accepted if:
You notify TCC within 14 calendar days of receiving your items
The items have no damage/tampering or defect.
The item is not bullion.
TCC can cancel orders placed, for reasons such as:
Errors in sales listings, coupon errors etc.
Loss of stock in transit (for preorders).
Attempted Scalping
Suspected deceitful/fraudulent activity
Orders cancelled by TCC will be refunded in full, unless:
Buyers are suspected of engaging in scalper like behaviours, this is usually reserved for people making multiple transactions for goods with a maximum order quantity per person/household.
For more specifics, please view our full Terms & Conditions here or our FAQ here. Want to start the refund process? Contact us here!
Please note, we are currently experiencing a large volume of orders - please allow 1 additional day for dispatch. Dismiss
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