Privacy Policy for The Coin Chest (TCC)

1. Introduction

This Privacy Policy outlines the practices of The Coin Chest (TCC) regarding the collection, use, and disclosure of your information in compliance with the Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) Act 2006, AML/CTF Rules 2007, and the Financial Transaction Reports Act 1988. TCC is committed to protecting your privacy while ensuring compliance with all applicable laws and regulations related to AML/CTF, due diligence, anti-bribery, and corruption.

2. Information Collection

TCC collects personal information to fulfill regulatory requirements and to enhance our services. This information includes, but is not limited to:

  1. Name and Contact Details
  2. Date of Birth
  3. Nationality
  4. Transaction History
  5. Payment Information
  6. IP Addresses
  7. Phone Numbers
  8. Email Addresses

3. Use of Information

The information collected is used for the following purposes:

  • To conduct due diligence checks as per AML/CTF requirements for bullion purchases.
  • To monitor transactions for suspicious activities.
  • To improve our products and services.
  • To communicate with you regarding your transactions.

4. Disclosure of Information

TCC may disclose your information to:

  • AUSTRAC for bullion transactions that trigger the 10,000AUD thresholds or are believed to be associated with a terrorist organisation.
  • Service providers who assist in our operations, under strict confidentiality agreements.
  • Entities involved in business transfers or mergers, where applicable.

5. Data Security

TCC Enforces Robust Security Measures to Shield Your Personal Information from Unauthorized Access, Alterations, or Disclosure. Our Industry-Leading Cybersecurity Practices Include Encryption, Access Controls, and Secure Third-Party Storage Techniques.

6. Data Retention

In accordance with AML/CTF regulations, TCC retains bullion transaction records for a minimum of seven years. This period may extend as required by law or for operational needs.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Object to certain uses of your information, subject to regulatory requirements.

8. Changes to the Privacy Policy

TCC reserves the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review the Privacy Policy regularly.

9. Contact Information

For any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:


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